SHIPPING POLICY

Last Updated: June 2025

Thank you for shopping with us! We want to make sure your order arrives safely and on time. Please review our shipping policy below so you know exactly what to expect when you place an order.

 

We currently ship within the United States only, including all 50 states and U.S. territories.

 

Shipping costs are calculated at checkout based on your order weight, dimensions, and delivery address. You will see the exact shipping cost before completing your purchase. We offer the following shipping options:

 

Standard Shipping

•       Estimated delivery: 5–7 business days

•       Cost calculated at checkout

 

Expedited Shipping

•       Estimated delivery: 2–3 business days

•       Cost calculated at checkout

 

Note: Business days are Monday–Friday, excluding federal holidays.

 

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.

 

You will receive a shipping confirmation email with a tracking number once your order has been dispatched.

 

Once your order has shipped, you will receive an email with your tracking information. You can use this tracking number on the carrier’s website to monitor your delivery status.

 

If you have not received a tracking email within 3 business days of placing your order, please contact us at the email provided below.

 

If your order arrives damaged or is lost in transit, please reach out to us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and ensure you receive your items.

 

Please retain all original packaging and take photos of any damaged items, as these may be required when filing a claim.

 

Eligibility

We accept returns and exchanges within 30 days of the delivery date. To be eligible, items must be:

•       Unworn and unwashed

•       In original condition with all tags attached

•       Free from stains, odors, or damage

 

Non-Returnable Items

•       Final sale items

How to Initiate a Return

To start a return or exchange, please contact us with your order number and reason for return. We will provide you with return instructions once your request is reviewed.

 

Return Shipping Costs

Customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as we are not responsible for items lost in return transit.

 

Refunds

Once we receive and inspect your return, we will process your refund within 5–7 business days. Refunds will be issued to the original payment method. Please note that original shipping charges are non-refundable.

 

If you have any questions about your order or our shipping policy, please don’t hesitate to reach out:

 

BLACK TEETH

Email: [your@email.com]

Hours: Monday–Friday, 9AM–5PM EST